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Customer Service

We are committed to the manufacture and sale of safe, reliable, high-quality products – and to delivering the highest standards of customer care. Our goal is to share and promote these values at every stage of our customer relationship – from helping you find the best beauty products to meet your specific needs, to enjoying a seamless shopping experience. 

Our customer service team are available to assist you with any questions, concerns or purchasing needs you may have. Please do not hesitate to contact us at


In the unlikely event that you experience an adverse reaction to one of our products, please discontinue using it immediately – and if possible take a photograph of the reaction. Contact us as soon as possible on Tel:  (+44) 2038 686242 for further advice.


For press and media enquiries please contact Flipside PR on 0207 631 5180 or email